It is your responsibility as a customer to ascertain EXACTLY what cartridge & accessories your firearm uses. It is also your responsibility to ensure that the firearm in which you’ll use these cartridges or accessories is suitable and safe.

Shipping

We ship only to addresses within the USA, no international shipments.

We try to ship packages within 1-3 business days (Note that Saturday, Sunday, federal, and state holidays are not included in business days). COVID-19 has increased this packaging and shipping time dramatically.

Please keep in mind that we usually ship out orders within 1-3 business days, but it is up to the shipping company to scan the package for the updated tracking.

Transit Time

Transit times are generally 1-7 business days depending on the shipping distance from our North Dakota warehouse. Generally, USPS takes 3-5 business days from North Dakota to anywhere in the US, and FedEx could take 1-5 business days since it is traveling by ground depending on where you live in the US. Due to COVID, these transit times may have changed and increased depending on where you are getting your order shipped to.

Tracking Number

Upon completion of your order, you’ll receive an email confirmation stating that your order has been placed.

You will also receive an email whether it is FedEx, UPS or USPS that you use to ship your packages. 

Your tracking number may not work, however, until FedEx, UPS or USPS scans your product into their system, but don’t worry… simply check again a little later and the carrier will update the shipping status.

Magazine Restrictions

Please check your local laws for restrictions before ordering magazines. Any orders placed for magazines that are not legal in your state will immediately be refunded and restocked and may be subject to a 15% restocking fee to cover sales and credit credit card fees.

California: No magazines over 10 rounds will be shipped to customers with shipping addresses in CA except to law enforcement or customers with high capacity magazine permit.

Chicago and other counties within IL: No magazines over the below capacities will be shipped to customers with shipping addresses in the following areas. 

• Aurora, Illinois: maximum capacity of 15 rounds
• Cook County, Illinois: maximum capacity of 10 rounds
• Chicago, Illinois: maximum capacity of 10 rounds

Colorado: No magazines over 15 rounds will be shipped to customers with shipping addresses in CO.

Connecticut: No magazines over 10 rounds will be shipped to customers with shipping addresses in CT.

District of Columbia: No magazines over 10 rounds capacity will be shipped to customers with shipping addresses in DC.

Hawaii: No magazines over 10 rounds that are compatible with any pistol (to include magazines compatible with both a pistol and rifle) will be shipped to customers with shipping addresses in HI.

Maryland: No magazines over 10 rounds will be shipped to customers with shipping addresses in MD.

Massachusetts: No magazines over 10 rounds will be shipped to customers with shipping addresses in MA.

New Jersey: No magazines over 10 rounds will be shipped to customers with shipping addresses in NJ.

New York: No magazines over 10 rounds will be shipped to customers with shipping addresses in NY.

Vermont: No magazines over 10 rounds for Rifles and over 15 rounds for Pistols will be shipped to customers with shipping addresses in VT.

Military APO/FPO:  Due to shipping restrictions, Maplewood Industries is not able to ship to APO/FPO addresses. If you would like to receive our products we can ship to a stateside military base (or other address) that is not an APO/FPO address.

The above information lists state restrictions currently known to Maplewood Industries on the sale of magazines. Maplewood Industries has carefully researched this list but does not offer legal advise or make any guarantee to the accuracy of this list. It is the responsibility of the buyer to research and obey all applicable local, state, and federal laws in regard to the possession, use, and sale of any magazine purchased from Maplewoodindustries.com

Returns

Due to the unique nature of the product we sell, we only accept returns within 30 days of your order date. Maplewood Industries does NOT accept returns on ammunition due to safety considerations and US DOT regulations.

If you want a return, please request a Return Authorization Form which will be emailed to you. After we receive the return form with products, we will respond promptly to let you know if your request has been approved (10-14 days from shipment to Returns Department). If approved, the card will be refunded within 1 – 7 days.

Note the following:

• Refund requests for kits or ammunition will be rejected.
• Initial Shipping costs will be refunded, if the item is not as described or defective.
• Items must be in new condition, with all packaging in original condition and be accompanied by original receipt and return form
• Returned items must be properly packaged, refund will not be issued for damaged items due to poor packaging.
• The order cannot be voided or canceled once the order has been shipped.
• We reserve the right to apply a 25% restocking fee for items ordered in error.
• If you receive the wrong item in the order, we offer return labels so you can return the item at our expense.
• If the item you received is defective, please ship the item back to us, and upon inspection, if the item is indeed defective we will refund you for the item or exchange you for them if requested if the item is available, in addition to refunding the shipping method you used to ship the defective product to us.

There will be no refund issued for any returns that are received at our warehouse without a Return Authorization Form on file or for any returns that are received at our warehouse.

If you feel like you should be able to return your product for a reason other than it being damaged or defective product, you are welcome to fill out a Return Authorization Form and your Return Request will be considered.

Limitation of Liability and Disclaimer of Warranty

This site is provided by Maplewood Industries on an “AS IS” basis. Maplewood Industries makes no warranties of any kind, expressed or implied regarding the operation of this site or the information, content or products appearing on this site. To the fullest extent permissible by law Maplewood Industries disclaims all warranties expressed or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose and also such warranties for any merchandise offered on this site. This disclaimer does not apply to any product warranty offered by the manufacturer of any product sold on this site. In some jurisdictions limitation of liability are not permitted. In such jurisdictions some of the foregoing limitations may not apply to you. Maplewood Industries its employees, officers, agents, and suppliers shall not be liable for any damages of any kind arising from the use of this site including direct, indirect, incidental, punitive, or consequential damages whether in contract, negligence or tort even if Maplewood Industries knew or should of known of the possibility of such damages. Your use of this website is at your sole risk. If you are dissatisfied with the website or content of the site you are sold, the exclusive remedy is to discontinue using the site. All products sold on this site are for adult use only and by ordering on this site you certify that you are of legal age and not prohibited from purchasing the products. Merchandise listed herein is not for sale in any state district of territory where the receipt, possession sale of use of any such merchandise is prohibited.

To Purchase Ammunition Online

Federal law requires that you must be at least 18 years old to purchase shotgun ammunition and 21 years or older to purchase handgun and rifle ammunition. Maplewood Industries does NOT accept returns on ammunition due to safety considerations and US DOT regulations.

• We can ship ammunition to your door via UPS.
• Use of known shipper, no third party
• No sales outside the U.S
• Ammunition shipped by air requires Hazardous Material (HazMat) classification and additional fees will apply.
• Ammunition shipments to Alaska and Hawaii must be by air.
• Ammunition and firearms must be purchased separately.
• For safety reasons, we do not accept returns on ammunition.
• Always make sure you use the correct ammunition for your specific firearm.
• Check your local laws for any other regulations before ordering.
• All sales over 100.00 that are being shipped to a residence will require an adult signature and are not allowed to be left at the door, fees will apply.

Ammunition Restrictions by State

Illinois	We must have a copy of your FOID and State ID on file
Connecticut	We must have a copy of your AEC or Pistol Permit and State ID on file
Chicago, IL	No Ammo without a FFL
Cook County, IL	No Ammo without a FFL
Los Angeles, CA	No Ammo without a FFL
Massachusetts (Statewide)	No Ammo without an FFL
New York City, NY	No Ammo
Oakland, CA	No Ammo without a FFL
San Francisco, CA	No Ammo without a FFL
Sacramento, CA	No Ammo without a FFL
Washington D.C.	No Ammo
APO & FPO Address	No Ammo
PO. Boxes	No Ammo

Please check your local laws for restrictions before ordering ammunition.

Privacy Policy

This Privacy Policy governs the manner in which Maplewood Industries, llc collects, uses, maintains and discloses information collected from users (each, a “User”) of maplewoodindusties.com (“Site”). This privacy policy applies to the Site and all products and services offered by Maplewood Industries.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information and verification. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Maplewood Industries may collect and use Users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

Maplewood Industries has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.